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There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

1 Submissions Top Score: 7.0 Formal Letter
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You recently went on a trip and thought that the tour guide was particularly helpful. Now you would like to show him/ her your appreciation. Write a letter to the manager of the tour company. In your letter describe the tour explain why you liked the tour guide say what you would like the manager to do to reward the tour guide.

1 Submissions Top Score: 7.5 Formal Letter
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You recently visited a department store. One member of the staff at the store was very helpful to you and you want to tell the store about this. Write a letter to the store manager.

1 Submissions Top Score: 7.0 Formal Letter
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